Refund Policy

Effective Date: February 12, 2026
Website: https://printfixerpro.online
Email: admin@printfixerpro.online
Company Name: Print Pro
Address: A-17, Main Gate of Devika Tower 6, Nehru Place, New Delhi 110019, Delhi, India

1. Introduction

At Print Pro, we prioritize customer satisfaction and transparency. This Refund Policy outlines the terms and conditions for refunds for the services we provide, including printer setup, troubleshooting, guidance, and related support.

2. Service Payment Terms

  • Payment is required only after the service has been completed to your satisfaction.

  • We do not charge upfront fees for services, ensuring a worry-free experience.

  • All service charges are clearly communicated in advance, with no hidden fees.

3. Refund Eligibility

Refunds may be considered under the following circumstances:

  • If a service was not delivered as promised or could not be completed due to errors on our part.

  • If there was duplicate billing or an incorrect charge.

Note: Services involving guidance, troubleshooting, or advice cannot be refunded once the service has been provided and accepted by the customer.

4. How to Request a Refund

To request a refund:

  1. Contact us via email at admin@printfixerpro.online.

  2. Include your order details, service description, and reason for the refund request.

  3. Our team will review your request and respond within 5 business days.

5. Refund Processing

  • Approved refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed.

  • Refunds may take 5–10 business days to appear in your account depending on your bank or payment provider.

6. Exceptions

  • Refunds are not provided for services that were completed successfully and accepted by the customer.

  • Any issues arising from customer error, hardware limitations, or third-party products are not eligible for a refund.

7. Contact Us

If you have questions or concerns about a refund, please contact us:

Print Pro
A-17, Main Gate of Devika Tower 6, Nehru Place,
New Delhi 110019, Delhi, India
Email: admin@printfixerpro.online

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